Privacy policy

Last updated: 2026-05-08

Wonderfiire (ABN 72918637629, "we", "us") operates this website (solarpanelcleaningauchenflower.com.au) to connect Brisbane homeowners with vetted local service providers. We are bound by the Australian Privacy Principles in Schedule 1 of the Privacy Act 1988 (Cth).

What we collect

• Your name, phone number, suburb, and the brief description you provide via the contact form
• Your phone number when you call any number on this site (via our call-tracking platform)
• The recording and transcript of your call to our local team, for quality and dispute resolution
• Standard web analytics: IP address, device, browser, referring page, page-view timestamps

How we use it

• To pass your enquiry to our partnered local provider so they can help you
• To monitor service quality and resolve disputes between you and the provider
• To improve the site's content and search rankings
• We do not sell your information to third parties for marketing

Who we share with

Your enquiry details are shared with the partnered local provider serving the Auchenflower area. Call recordings are retained by our call-tracking platform (Twilio) and accessible to us and the provider.

How long we keep it

Enquiry data and call recordings: 12 months from the date of contact. Web analytics: 24 months. Both are deleted on request.

Your rights

You can request access to, correction of, or deletion of your personal information at any time. Contact us via the form on our contact page with the subject line "privacy request". We respond within 30 days.

Complaints

If you believe we've handled your information improperly, you can complain to us via the contact form. If unresolved, you can complain to the Office of the Australian Information Commissioner: oaic.gov.au.

Updates

We may update this policy from time to time. The "last updated" date above always reflects the most recent version.